Frequently Asked Questions
Where can I apply Tallow Balm?
Anywhere you need moisture. Our Tallow Balm is safe to use on your face, hands, body, lips, and even around the delicate eye area.
What’s the consistency like?
Our balm is whipped to a light, creamy texture that spreads easily and absorbs well. It’s smooth, non-greasy, and a little goes a long way.
Is it greasy?
Because we use real tallow and jojoba oil, there’s a slight natural richness to the balm — but the whipped texture minimizes greasiness. Most customers find it absorbs quickly and ends up loving the way it feels.
What’s the shelf life?
Since we don’t use preservatives or synthetic additives, the shelf life is approximately 12 months. Store it sealed, out of direct heat or sunlight. You can refrigerate it to extend its freshness.
Why does it vary in color, texture, or scent?
Our Tallow Balm is made with whole, natural ingredients — so slight variations from batch to batch are normal.
Why isn’t it always perfectly smooth?
Sometimes, natural crystallization can occur depending on temperature changes. If your balm feels firm or grainy, warm it between your hands before applying. If you’re unsatisfied with the texture, please reach out — we’re happy to help.
What if I have a skin reaction?
Reactions are very rare, but some users may experience a short adjustment period — especially on sensitive areas like the lips. This may be your skin detoxing from synthetic products. If irritation persists or becomes severe, discontinue use and contact us.
Have More Questions?
If you have any additional questions, you can email us at help@wildform.ca